Introduction

This Privacy Policy describes how avbirch.co.uk ("we", "us", or "our") collects, uses, and discloses your personal information when you visit and use our website.

Information We Collect

We collect the following information from users:

• Through contact form:
  • Full Name
  • Phone Number
  • Email Address
• Through cookies:
  • Non-personally identifiable information such as browsing activity, device information, and interaction with the website.
• Through Google Analytics:
  • Aggregated and anonymized website usage data for analytical purposes.

How We Collect Information

We collect information through the following methods:

• Contact form: When you submit an inquiry through our website's contact form.
• Cookies: We use cookies to collect non-personally identifiable information about your use of the website. You can control the use of cookies through your web browser settings.
• Google Analytics: We use Google Analytics to collect anonymized and aggregated data about website traffic and usage.

Use of Information

We use the information we collect for the following purposes:

• Contact form: To respond to your inquiries and provide you with the information or assistance you request.
• Cookies: To improve the user experience on our website by understanding how users interact with it.
• Google Analytics: To analyze website traffic and usage patterns to improve the website and user experience.

Data Retention

We will retain your information for the following periods:

• Contact form: A maximum of one year from the date you submit your inquiry, unless required by law to retain it for a longer period.
• Cookies: The retention period for cookies will vary depending on the specific cookie. You can control the use of cookies through your web browser settings.
• Google Analytics: Anonymized and aggregated data collected through Google Analytics will be retained in accordance with Google's data retention policies.

Security Measures

We take stringent data protection measures to protect user data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure storage of user data
• Regular security audits and updates
• Use of industry-standard security protocols

However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request access to your personal information that we hold.
• Rectification: You have the right to request that we rectify any inaccurate or incomplete personal information we hold about you.
• Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
• Restriction: You have the right to restrict the processing of your personal information.
• Objection: You have the right to object to the processing of your personal information.

To exercise any of these rights, please contact us using the information provided below.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at [email protected]

Changes to this Privacy Policy

We may update this Privacy Policy from time to time